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Refund Policy

Refund Policy 

1) Refund Eligibility

Refunds are available only for eligible returns that meet our Return Policy.


2) Inspection and Approval

All returns are inspected before any refund is issued. If the return does not meet eligibility requirements, it may be refused or returned to the customer.


3) Refund Amount and Fees

If approved:

• Refunds are typically issued to the original payment method.

• A 15% restocking fee may apply to eligible boxed/unassembled returns.

• Shipping/delivery fees (if any) are non-refundable unless the return is due to our error.


4) Processing Time

After inspection and approval, refunds are processed within a reasonable period. Your

bank/card issuer may take additional time to post the credit.


5) Exchanges

If you need an exchange for the same item (subject to availability), contact:

info@builderstockcabinet.com


6) Cancellations

Order cancellations may be subject to fees if processing has started, items have been pulled,assembled, or ordered for you.